Location: Siliguri (On-site)
About Us:
Founded in 2007, E-commerce company, Ergode with a global reach of more than 120 countries and over 100 marketplaces. We have catered to over 5 million customers worldwide in a short amount of time. Currently, we have 21 curated websites that bring to our customers. We are a Houston, Texas based corporation and have been in the business for almost 15 years. We have a dedicated and strong team of 650+ associates and we are continuously adding new people to our team. Ergode is consistently ranked among the top online shopping destinations as we have been rated as the Top 30 Sellers on Amazon, and Top 5 in Walmart, and have also managed to achieve the number 1 ranking on eBay.
Our Businesses | AMI VENTURES INC. | VIR VENTURES INC. | BOSON TECHNOLOGIES |
Our Brands | MALCO MODES | BELLA SOUS | RED CUP LIVINGS | KEEBLE OUTLETS | STORE INDYA | VIZARI SPORTS | SHALIN INDIA | WRISTY BUDDY I BOLABALL I US TECH I HERBAL CONCEPTS | MORNING STAR | YARDLIO | KOZI | CLEAR BOTTLE
Job Title: Assistant Manager – FBA Bulk Buy
Location: Siliguri — On-site
Department: Brands
Experience: 4–7 years
About Ergode
Ergode is a global e-commerce organisation serving customers across 120+ countries on 100+ marketplaces. Through Vir Ventures Inc., we work with manufacturers, distributors, and consumer brands worldwide to grow their business across Amazon, Walmart, eBay, and other major channels. Our Brands team drives end-to-end marketplace performance for a diverse portfolio of brand partners across India and global platforms.
Role Purpose
The Assistant Manager – FBA Bulk Buy is the operational and commercial owner of assigned brand accounts within the FBA Bulk Buy vertical. This is not a coordination role. You will be expected to understand how your accounts are performing, why they are performing that way, and what needs to happen next — without waiting to be told.
You will combine the operational rigour of a marketplace manager with the commercial awareness of a brand owner: keeping listings healthy, inventory flowing, campaigns optimised, and stakeholders aligned — all while maintaining clean, accurate, and proactive execution across every account you own.
Three Capabilities This Role Combines
- Marketplace Operations — end-to-end ownership of FBA processes, listings, inventory, and account health
- Commercial Execution — pricing, promotions, campaign management, and ROI optimisation
- Cross-Functional Coordination — working effectively with supply, marketing, design, and operations to deliver on brand targets
What Success Looks Like
- Assigned brand accounts are consistently healthy — listings optimised, inventory balanced, campaigns live and performing
- FBA Bulk Buy operations run without gaps in supply, fulfilment, or documentation
- Pricing and promotional decisions are data-informed and executed without delay
- Issues are flagged early and resolved proactively — not escalated after they've caused damage
- Cross-functional teams are aligned and well-communicated with, not chased for updates
Core Responsibilities
1. FBA Bulk Buy Operations
Own the FBA Bulk Buy process end-to-end. Coordinate inbound shipments, monitor FBA inventory health, manage fulfilment issues, and ensure the supply chain runs without disruption. Raise and follow up on Purchase Orders, maintain accurate records, and flag variances the moment they appear.
2. Brand & Account Management
Manage assigned brand accounts across Amazon Vendor Central, Seller Central, Flipkart, Meesho, and other platforms. Own account health entirely — from onboarding a brand to maintaining its performance. Know your accounts well enough to anticipate problems before they surface.
3. Catalogue & Listing Management
Create and continuously optimise product listings — titles, descriptions, bullet points, images, and pricing — to maximise search rankings and conversion. Perform catalogue corrections, resolve listing suppressions, and maintain content quality across all platforms without prompting.
4. Inventory & Supply Chain Coordination
Plan inventory levels to prevent both stockouts and overstock. Track fast-moving and slow-moving SKUs, coordinate with supply and operations teams, and ensure consistent product availability across all assigned platforms.
5. Pricing, Promotions & Campaigns
Execute pricing strategies in line with business targets. Plan and manage deals, coupons, and promotional campaigns in coordination with platform POCs. Monitor campaign performance and optimise spend to improve TACOS and overall ROI across accounts.
6. Performance Monitoring & Reporting
Track revenue, TACOS, organic rankings, and ROI on a regular basis. Generate sales and inventory reports for management. Identify growth opportunities proactively and present clear, data-backed recommendations — not just numbers.
7. Cross-Functional Collaboration
Coordinate closely with marketing, design, supply chain, and operations teams. Manage vendor and platform POC communications professionally. Contribute to SOP creation and process documentation to ensure consistency across the team.
Key Performance Indicators
- Revenue growth and target achievement across assigned brand accounts
- FBA inventory health — stockout rate, aged inventory, and inbound fulfilment accuracy
- Listing quality scores and organic ranking improvements across platforms
- TACOS and ROI performance on campaign spend
- PO accuracy and on-time fulfilment rate
- Timeliness and accuracy of reporting to management
- Cross-functional feedback on coordination and communication quality
Candidate Profile
- 4–7 years of hands-on experience in e-commerce brand or account management
- Strong working knowledge of Amazon Seller Central and Vendor Central (India); US marketplace experience is an advantage
- Solid understanding of FBA operations, inventory planning, PO management, and catalogue management
- Experience managing multiple brand accounts simultaneously with accuracy and consistency
- Comfortable with data — sales reports, inventory trackers, performance dashboards
- Proactive, self-driven work style; takes initiative without waiting for instruction
- Clear communicator across internal teams and external stakeholders
- MBA preferred; equivalent experience considered
Preferred Experience
- Prior experience in a brand management or marketplace operations role within an e-commerce organisation
- Familiarity with Flipkart, Meesho, Blinkit, Zepto, or other Indian marketplaces
- Exposure to campaign management, pricing strategy, and promotional planning
- Experience creating SOPs or training junior team members
- Proficiency in Excel or Google Sheets for reporting and data analysis
